Cancellation Policy

Cancellation of Product:
Members may cancel their orders prior to the order reaching the "Quality Check" status.

Prepaid Orders:

• Before Quality Check:

  • Cancellations incur a 3% deduction of the invoice or order value (whichever is higher) for payment processing.

  • An additional 9% cancellation fee applies.

• After Quality Check:

  • Cancellations are allowed but will incur deductions for logistics fees (both forward and return shipping) and a restocking fee.

Cash on Delivery Orders

• The Member has the sole discretion to cancel the order before it has been processed by the company and has reached the status "Quality Check".

• Cancellations after the "Quality Check" status or refusal of delivery will result in the loss of future cash on delivery privileges.

Policy Changes:
Cuti Kart (cutikart.com) reserves the right to modify or implement a new pricing structure prior to billing for initial or future payments.